Q: When can I expect a call from the Partner Practitioner?
A: We understand that it is important for our customers to know when they can expect a call from the Partner Practitioner. However, please note that we do not offer an estimated time for the call as the Partner Practitioner's schedule may change without notice.
Q: What should I do if I don't receive a call from the Partner Practitioner on the scheduled day?
A: If you do not receive a call from the Partner Practitioner on the scheduled day, please contact us at contact@updoc.com.au as soon as possible. We will investigate the reason for the missed call and take the appropriate action to resolve the issue.
Q: Will I get a full refund if I don't receive a call from the Partner Practitioner on the scheduled day?
A: Yes, if you do not receive a call from the Partner Practitioner on the scheduled day, you will be issued a full refund.
Q: Can I request for a specific Partner Practitioner for my call?
A: No, we do not offer the option to request a specific Partner Practitioner for your call. However, please note that all of our Partner Practitioners are highly qualified and professional and can provide exceptional service to our customers. We assure you that any of our Partner Practitioners will be able to assist you with your needs.
Q: Can I request a specific timeslot for my call with the Partner Practitioner?
A: No, we do not offer the option to request a specific timeslot for your call with the Partner Practitioner. The Partner Practitioner's schedule may change without notice and they will contact you as soon as possible, based on their availability. We understand the importance of your time and we will do our best to accommodate your schedule as much as possible.
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