I missed the call from the Partner Practitioner, what can I do?

Modified on Thu, 19 Jan, 2023 at 12:05 PM

What should I do if I missed the call from the Partner Practitioner?

If you missed the call from the Partner Practitioner, we recommend that you contact us at contact@updoc.com.au to arrange an alternative appointment. The Partner Practitioner will contact you again based on their schedule.


How soon can I expect the Partner Practitioner to call me back?

The Partner Practitioner's schedule may change without notice, so we cannot provide an estimated time for the call back. We will do our best to accommodate your schedule as much as possible, but please note that availability may be limited.


Can I request a specific time for the next call?

We understand the importance of your time and will do our best to accommodate your schedule. However, we do not offer the option to request a specific time for the next call as the Partner Practitioner's schedule may change without notice.


Will I be charged again for the next call?

No, you will not be charged again for the next call if you missed the initial call.


What should I do if I don't receive a call from the Partner Practitioner again?

If you don't receive a call from the Partner Practitioner again, please contact us at contact@updoc.com.au as soon as possible. We will investigate the reason for the missed call and take the appropriate action to resolve the issue.

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