Q: What should I do if I haven't received my prescription or medical certificate after my consultation with the Partner Practitioner?
A: If you haven't received your prescription or medical certificate on the same day of your consultation, please contact us at contact@updoc.com.au. Provide your name and a brief explanation of the reason for your inquiry. We will investigate the matter and ensure that you receive your prescription or medical certificate as soon as possible.
Q: How long should I expect to wait for my prescription or medical certificate?
A: We strive to provide our customers with their prescriptions or medical certificates on the same day of their consultation. However, in some cases, there may be a delay due to unforeseen circumstances. If you have not received your prescription or medical certificate within a reasonable time, please contact us at contact@updoc.com.au.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article