Q: What should I do if I haven't received my prescription or medical certificate after my consultation with the Partner Practitioner?
A: If you haven't received your prescription or medical certificate on the same day of your consultation, please contact us at [email protected]. Provide your name and a brief explanation of the reason for your inquiry. We will investigate the matter and ensure that you receive your prescription or medical certificate as soon as possible.
Q: How long should I expect to wait for my prescription or medical certificate?
A: We strive to provide our customers with their prescriptions or medical certificates on the same day of their consultation. However, in some cases, there may be a delay due to unforeseen circumstances. If you have not received your prescription or medical certificate within a reasonable time, please contact us at [email protected].