How do I verify a medical certificate?

Q: How can I verify a medical certificate for an employee or student?

A: To verify a medical certificate for an employee or student, you can visit the website https://updoc.com.au/employer-verify.

Q: What information do I need to provide to verify a medical certificate?

A: To verify a medical certificate, you will need to enter your email address, the employee or student's last name, and the reference number provided on the certificate.

Q: What happens once I submit the information for verification?

A: After you submit the information for verification, the details will be checked against our system. If the details match what we have on file, you will receive an email with a verification letter.

Q: How long does it take to verify a medical certificate?

A: The process of verification typically takes a few minutes. You will receive an email with the verification letter soon after submitting the information.

Q: What do I do if the details on the medical certificate do not match what is in your system?

A: If the details on the medical certificate do not match what is in our system, please contact our customer support team at contact@updoc.com.au for assistance.

Q: Is the verification process secure?

A: Yes, the verification process is secure. We take the privacy and security of personal information seriously and have implemented appropriate measures to protect it.