Where you have been issued a Medical Certificate, a Partner Doctor has decided that the medical certificate issued was appropriate based on your request submission.
The outcome of your medical certificates is at the sole discretion of your Partner Doctor.
If you require another certificate, you may submit another online Medical Certificate request, and specify any specific requirements, by clicking on this link: https://updoc.com.au/medical-certificate or log back in to your Patient Portal: https://updoc.com.au/patient/. Our Partner Doctors will provide a suitable outcome based on their medical expertise if appropriate.
Unfortunately, something we can’t innovate on is regulatory requirements. Which is a bummer sometimes.
One of those requirements is that we are unable to alter certificates. We’d love to change it, but we can’t. Our hands are tied.
Many users find our subscription options the most affordable option for more than one request. You can find even more about our pricing here: https://updoc.com.au/pricing
Please keep in mind, Partner Doctors are unfortunately unable to facilitate backdated requests or fitness for work certificates (e.g. clearance). We would love for them to be able to, and it might be possible in the future, but at the moment their hands are tied on this one.